MOBY SPL INFORMS ABOUT THE SCHEDULE OF THE FERRY FROM NOVEMBER 28

Dear passengers,
 
The MOBY SPL company informs you that the ferry Princess Anastasia returns to the regular schedule from November 28, 2019. Check-in and embarkation of passengers will be carried out in accordance with a fixed schedule
 
Contact phone numbers:
  • Quality control and service department +7 (921) 947 88 98 (working hours from 9:00 to 18:00 at Moscow time on weekdays)
  • The company's office in Helsinki +358 9 6187 2000 (working hours from 9:00 to 17:00 at Finnish time on weekdays)
  • Sales department for travel agencies +7 (921) 300 50 93 (working hours from 9:00 to 18:00 at Moscow time on weekdays)
  • Press office +7 (812) 702-07-77 (ext. 170)

Information for passengers who planned cruises from November 15 to 27, 2019: 

Please note that you can send requests for changing the cruise dates on the same routes in the period from December 2019 or whole cruise season 2020 without changing the terms of payment. You can also send a refund requests for canceled ferry departures. 
  • If you booked a cruise in the travel agency, please contact your manager at the agency.
  • If you booked a cruise directly with our company, you can send a request by e-mail to the booking center help@stpeterline.com or to our service department service@stpeterline.com
All inquiries shall be considered within 10 days from the date the claim was filed.